Information We Collect
Depending on how you interact with our Website, we may collect the following categories of personal data:
- Identity Information: Name, surname, or any identifying details voluntarily provided.
- Contact Information: Email address, phone number, or postal address.
- IP and Device Information: Your IP address, browser type, and device details for security and analytics.
- Transaction and Security Information: Data related to your interactions, log-ins, and preferences.
- User Interaction Data: Feedback, requests, complaints, or inquiries you share through our forms.
- Cookies and Usage Data: Pages visited, time spent, and behavior on the site.
All data collected is handled in accordance with applicable UAE data protection laws and international privacy standards.
How We Use Your Data
We process your personal information to:
- Improve the performance, functionality, and security of our website.
- Respond to your inquiries, feedback, or support requests.
- Provide updates about our products, services, and promotions (only if you’ve opted in).
- Analyze user behavior to enhance user experience and website performance.
- Comply with legal obligations and safeguard against fraud or unauthorized access.
Your information helps us deliver personalized, efficient, and secure services to all users.
Use of Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and analyze traffic.
You can control or delete cookies anytime through your browser settings. However, disabling cookies may affect some website features.
You can control or delete cookies anytime through your browser settings. However, disabling cookies may affect some website features. We also use cookies for remarketing and analytics to display relevant advertising content on our site and partner networks.
Data Sharing and Third-Party Access
Palmiye may share user data with trusted third parties for specific purposes, including:
- Web hosting and cloud storage providers
- Marketing and analytics partners
- Legal or compliance consultants
- Customer service platforms
All third-party service providers are required to maintain strict data confidentiality and comply with our privacy and security standards.
Data may be stored or processed on secure servers located in or outside the UAE.
User Rights
As a user, you have the following rights regarding your personal data:
- Access to your stored personal information
- Request correction of inaccurate or incomplete data
- Request deletion or restriction of your data (subject to legal limitations)
- Object to data processing for marketing purposes
- Request information about third-party data transfers
You can submit your request by emailing info@palmiyeemirates.com or through our website contact form at https://palmiyeemirates.ae/privacy-policy/.
We will respond within the time limits specified by UAE data protection laws.
Data Retention
We retain personal data for as long as necessary to:
- Provide our services
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
Once no longer needed, your personal data is securely deleted or anonymized.
Data Security
We implement robust technical and administrative security measures to protect your data from loss, misuse, unauthorized access, alteration, or disclosure.
Despite our best efforts, no digital platform is 100% secure. Therefore, users are also encouraged to take precautions when sharing information online.
Links to Other Websites
Our website may contain links to external websites or third-party services. Palmiye Emirates is not responsible for the privacy practices, content, or security of these third-party websites. We recommend reviewing their privacy policies before sharing personal information.
Policy Updates
Palmiye reserves the right to update or modify this Privacy Policy at any time. Updates will take effect immediately upon posting on this page, with the revised date indicated above. Continued use of our website after changes means you accept the updated terms.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
- Email: info@palmiyeemirates.com
- Address: Palmiye Emirates, Dubai, United Arab Emirates
- Website: https://palmiyeemirates.ae
